Privacy Policy

Privacy Policy

This Privacy Policy describes the policies and procedures of Nala’s Enterprise (“Company”, “we”, “us”, or “our”) on the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how the law protects you in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether in singular or plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for you to access our services.
Affiliate means any entity that controls, is controlled by, or is under common control with the Company.
Company refers to Nala’s Enterprise, operating in Dubai, United Arab Emirates.
Cookies are small files placed on your device that store details of your browsing activity.
Country refers to: United Arab Emirates.
Device means any device such as a computer, tablet, or mobile phone capable of accessing the service.
Personal Data means any information relating to an identified or identifiable individual, as defined under UAE data protection laws.
Service refers to the website and related online platforms operated by Nala’s Enterprise.
Service Provider means any third party engaged by us to process personal data on our behalf.
Third-Party Social Media Service refers to social networking sites through which a user may log in or interact with the Service.
Usage Data refers to automatically collected data such as IP address, browser details, duration of visits, and pages viewed.
Website refers to Nala’s Enterprise, accessible from [Insert Website URL].
You means the individual accessing or using the Service, or the company/legal entity represented by that individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may collect information that can identify you, such as:

  • Name
  • Email address
  • Phone number
  • Address, Emirate, and ZIP/Postal code
  • Payment or billing details (processed securely through third-party providers)

Usage Data
We automatically collect certain information when you use our Service, including IP address, browser type/version, device type, operating system, pages visited, and time spent.

Information from Third-Party Social Media Services
If you register or log in using services such as Google, Facebook, Twitter, or LinkedIn, we may collect personal data already associated with those accounts.

Tracking Technologies and Cookies

We use Cookies and similar technologies to monitor activity and improve our services. You may configure your browser to refuse Cookies, but some features of the Service may not function properly.

Types of Cookies used include:

  • Essential Cookies – Required to provide basic website services.
  • Preference Cookies – Store your choices such as language settings.
  • Analytics Cookies – Help us analyze how our services are used.

Use of Your Personal Data

We may use your data for:

  • Providing and maintaining our services
  • Managing your account and transactions
  • Processing orders and delivering products/services
  • Contacting you regarding updates, offers, and support
  • Compliance with legal obligations under UAE law
  • Business transfers, restructuring, or mergers
  • Improving our website and customer experience

Sharing of Your Personal Data

We may share your data with:

  • Service Providers (payment gateways, logistics, IT support)
  • Affiliates and business partners under confidentiality obligations
  • Public authorities if required by UAE law or regulatory request
  • Other users when you voluntarily share information in public areas
  • Third parties with your explicit consent

Data Retention
We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by UAE law, including obligations under the UAE VAT Law and other commercial regulations.

Data Transfers
Your information may be processed and stored outside the UAE. We ensure that such transfers comply with applicable UAE data protection laws and international standards of security.

Your Rights Under UAE Law

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of data (subject to legal obligations)
  • Withdraw consent for processing (where applicable)
  • Object to direct marketing communications

Requests to exercise these rights may be made by contacting us.

Security of Data
We implement commercially reasonable security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors without parental consent.

Links to Third-Party Websites
Our website may contain links to other websites. We are not responsible for the content, privacy practices, or security of those third parties.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, with the “Last Updated” date modified accordingly. We encourage you to review this policy periodically.